Our Relationship is The
Most Important Factor in Your Success
The quality of our relationship is vitally important to the quality of
the work we do together and the results we achieve together. This
Relationship Engagement Letter outlines the nature of our relationship
and how we work together. It supplements the formal disclosure and
privacy statement required by law in our jurisdiction and also included
with this letter.
This is a trust
relationship. Unless we trust each other you will not get my best
possible recommendations and I will not have the information to do my
best work for you. It is based on communication and respect.
You have my word
1. Your needs and
priorities come first in any recommendation I make to you
2. You will get the same
recommendations I would give myself, my business and family if we were
in similar circumstances
3. You will get the best
advice I have available to me, even if it comes from an associate who
has more expertise and experience
4. I will only prescribe
solutions for you based on a full understanding of your situation ,
goals, objectives and options.
Why Clients Work with
1. Clients count on me for my work on their Personal Estate Plan funded by
insurance and investments. I focus my business on the personal financial
needs of my clients and prospective clients that are residents of BC, ON &
Please note, while I may
be licensed for other services to facilitate referrals on your behalf,
I limit the work I do to an area that I understand well and speak
passionately about. My personal financial services are limited to
insurance and investment products. I am not a full-service financial
advisor purporting to handle your complete financial and insurance
2. This is education and
training I have to assist me to help you in the area of my focus: Life
Level 2 Insurance Agent. Graduate of the Advocis sponsored Certified
Financial Planning Education Program, Graduate of the Investment Funds
Institute of Canada Mutual Funds Course
3. I also work closely
with the income tax recovery specialists for Daniel La Tour Inc. This
service helps you stop overpaying your income tax and can potentially
create the money you need to build a better lifestyle, retirement and
estate. Making smart use of all resources, including the money you pay
to the tax man, will help you build and protect your assets better. If
you choose to take advantage of their service you will be asked to
complete separate authorization documents.
4. You can expect me to
speak your language and make my work as easy to understand as I can.
The approach you experience is simple: First I explain what I do for
people like you and how you can benefit from my expertise ad
experience. My focused experience has given me the understanding it
takes to predict problems and solve them satisfactorily. If that
appeals to you, I will ask some personal /business questions so I can
understand where you are today and where you want to go. If I can, I
will then develop and recommend the process, planning and product ways
you can arrive at your objectives more quickly, safely and in style.
You are always the boss in this relationship. But, I take my role as
your guide down this rough and rocky road of financial security, very
5. You can expect regular
contact from me. At the very least I or my office will be in touch
quarterly. We will review your portfolio annually for potential changes
required to keep it in line with your goals. How often do you want to
be in touch? What is the best way to contact you?
6. Your privacy is always respected. Any information you share with me
is only used for the work we do together. Nothing else. The business we
do will be processed through a wholesale intermediary either, Hub
Financial or World Financial Group for insurance and investment
products. We all follow federal privacy principles and safeguard your
informaton as best we can. A copy of our PIPEDA policy is available
How you can Make our Working Relationship Work Best.
1. Be open to new
approaches for your financial security and tax matters. We are always
looking for new ways to help and will bring them to you. Just bring an
open mind to the meeting.
2. Fully disclose the
information I need so that I can be on track with my recommendations.
If you hold back important information, we will not be able to give you
on target advice or recommendations. If you cannot be open with me,
please let me know and I will refer you to someone else.
3. Carefully consider my
recommendations. Planning and recommendations have no value unless they
are put into action. Your thoughtful consideration of the ideas I bring
will help you move forward.
4. Do business with me on
the products or services I bring to your attention. If you are not able
to work with me, please let me know at the beginning. Our compensation
is contingent on a successful working business relationship.
5.Please read proposals carefully to catch any inadvertent errors or
oversights. I need your help to do my best. No one knows your situation
better than you. That familiarity helps fine tune my work.
6. Notify me immediately
of any important personal, financial, business or family changes as
they happen when you are a client. Our relationship has to be a two-way
street. I advise you of market happenings. You advise me of personal
and business happenings. You will receive an annual checklist to help
make this happen, but it is not enough. Your success depends on this
being a two way street.
JustinCaseInsurance.com is an independent brokerage and financial
services agency that I own and manage. I am paid by the project, not by
the hour. I may be required by supplier companies to refund my
commissions or fees if you cancel your business or move it to someone
else. I may share commissions or receive fees from the professionals I
refer if you do work with them.
Your satisfaction is my paramaount business concern because acquiring
clients is a costly and time consuming venture. We want to do all we
can to attract and keep you as a satisfied client and work hard to earn
your long term loyalty. We also seriously value your recommendation and
personal endorsement to your friends, associates and
Please let me know if you have other expectations, ideas and new
business opportunities you can share with me to help you get the most
out of our working relationship.
Daniel La Tour